Gateway M6755 Notebook Reviews

Gateway M6755 Reviews

Gateway-the Ebola virus of computers., May 15, 2008

By Avraham Sonenthal -
We bought a Gateway and Windows got hosed for some reason. We called 1-800-GATEWAY for support. Guess what? If you buy a Gateway anywhere but their website you must call a separate toll number. WTF!? Then we needed to restore it but the restore partition was bad. Had to get the recovery disk. They charged me $20 for a $1 CD-R. Then it wouldn't work, and they wanted to charge me to tell me how to use it. Again WTF? These people are horrible. Save yourself a lot of trouble and get a Mac. Get HP. Get an abacus. Anything but Gateway.

HORRIBLE product, HORRIBLE company, AVOID, April 4, 2008

By Jenny Sparks "Avoid Gateway at all costs" (New York, NY) - I bought 3 Gateway notebooks for myself and my family a short while ago, because they all had copious storage space and were well-priced. BIG MISTAKE. They ALL had problems within 2 months. Seriously.

Gateway M6755 Notebook one, exactly a month in, just died. Had a blue screen, then black screen, then I couldn't get pass the setup screen. I was very carefuly with installing software, and didn't knock or drop the machine. No internal or external stimulus, it didn't occur when I tried to startup, I was in the middle of using it and BLINK!, it just died. I'ver never seen that on a computer.

So I had to send it in, and it takes a month for them to "fix" and then send my laptop back to me, so I'm without a computer for a month. All my data is erased, even though the problem was hardware (the "SATA pins were loose") and they give no explanation what was wrong with it or what they fixed, none whatsoever. I have to log onto online chat THREE TIMES just to get Gateway M6755 info, and they just tell me briefly that the "SATA pins were loose". I asked for documentation but they wouldn't or couldn't give me it.

My laptop doesn't appear to be fully fixed. When I start it, I get an error message saying "media test failure" and saying the cables are loose. When I asked Gateway about this they said "oh, we don't fix the products, we have someone else do it" and then told me to send it back in. Yeah, like I can afford to do without a computer for an entire month again to "fix" a problem that most likely will not be fixed, not to mention have my data erased, as well.

Also, like EVERY one of the Gateway laptops I bought, the lid sticked -- meaning that if you try to adjust it, you have to use 2 hands or else the whole laptop will raise off the surface and will hit the surface when you release it. I specically asked them to fix this and they did not.

Luckily, I backed up the very very important document I was working on or else it would have been an utter disaster. As is, I was deprived of my laptop for a whole month, and still am nervous that this piece of junk will malfunction at a whim.

In terms of performance, it's not bad, a bit slow and the speakers are horrible, but otherwise it's what I expected. But believe me, it's not worth the price.

Avoid this product, and this company, at all costs.

Do Not Buy This Laptop!!!, August 19, 2008

By E. Barbour (New Hampshire) -
I bought this laptop in January of 2008. Gateway M6755 Notebook is now August and I have sent it to Gateway four times for repair. I have had the motherboard replaced twice, the keyboard twice, and the memory once. I have also had clips rattling around inside. Each time I got the laptop back, it worked long enough for me to get important work started and then it would stop running. Please learn from my mistake and do not under any circumstances by this laptop!!

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Gateway M6755 Notebook