AppleCare Protection Plan MA515LL/A for MacBook Pro Reviews

AppleCare Protection Plan MA515LL/A for MacBook Pro Reviews

Essential, yes... but good luck getting through..., November 16, 2007

By M. Vickerman "Kentucky Robinson" (Los Angeles) -
I agree that, although expensive, AppleCare Protection Plan MA515LL/A for MacBook Pro is a great service to know you have three years of protection and phone support. Here's the problem. I've needed the support and have three times waited over 45 minutes on hold before finally hanging up in frustration. The one time I did get through I was told the issue needed to be handled by a higher level tech. Fair enough, but they just put me back into another loop -- another 35 minutes before I finally hung up. Get it together Apple, "it just works" is supposed to be your thing...

Beware - AppleCare Protection Plan MA515LL/A for MacBook Pro is not insurance . . . , September 12, 2007

By Jane Carlozzi (Farmington, CT USA) -
Both of my children have MacBooks for school and have been told that AppleCare is void once there are any dents or other indications that the MacBook may have been dropped. My daughter brought her MacBook in for a drive problem and was told she would have to leave it there for several days so she decided to wait. Then, when she brought it back for the repair she was told AppleCare Protection Plan MA515LL/A for MacBook Pro was not covered because it looked like the computer had been dropped. The service is fine for software problems, but the chance that a college student's laptop will be in pristine condition after a year is pretty low, so next time I'll save my money.

Amazon Buyers Beware .., May 1, 2008

By Canthespam (San Francisco, CA) - Normally rating a product, based on anything other that performance, quality etc.. is something I don't do. My One Star rating is strictly based on Amazon's delivery time. Until you actually receive the package and activate it. the product is worthless. Amazon's delayed delivery and my stupidity are equally at fault.

I had been saving this in my cart for months. I purchased my laptop at the end of May 2007. Not wanting to put out $299 before I needed to, I decided to order it from Amazon a month before my original warranty expired, not realizing that it could take TWO MONTHS to receive and activate it. Of course that would be too late.

I called Amazon the other day when I realized this, and asked if the warranty would be in effect as soon as I ordered it and was told that I would have to wait the two months or so to receive it and then and only then could I activate it. Bummer because I have been thinking of ordering it since I first bought my laptop last year. This one is $50 less than the cost at the Apple store. I thought that I had plenty of time ... that error cost me an additional $50. Fortunately the Apple Store is only about 20 minutes from my house. The early bird catches the $50 worm. Order in plenty of time, probably at least 3 months in advance, just to be sure.

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AppleCare Protection Plan MA515LL/A for MacBook Pro - (w/ or w/o display)

AppleCare Protection Plan MA515LL/A for MacBook Pro