AppleCare Protection Plan MA515LL/A for MacBook Pro Technical Details

• Extend repair and telephone support coverage of your MacBook Pro to three years
• Onsite service for desktop computers (not available in all areas)
• Provides dedicated access to web-based support resources and powerful diagnostic tools
• AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage
• Can be added at any time during the computer's one-year Apple hardware warranty

AppleCare Protection Plan MA515LL/A for MacBook Pro Description

Amazon.com Product Description
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for MacBook Pro (MA515LL/A) extends the complimentary coverage on your MacBook Pro to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.

This comprehensive AppleCare Protection Plan covers your MacBook Pro, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for your MacBook Pro. You can also register one Apple display for coverage, provided the Mac and display are purchased together.

Extend your coverage to three years of service and expert telephone technical support.

One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.

Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.

Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.

• To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
• A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
• Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
• Global repair coverage is included.
• This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.

Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime? You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan. What service options does the AppleCare Protection Plan offer? Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product). What does "global repair coverage" mean? If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details. When I purchase the AppleCare Protection Plan, do I need to register it? If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.

Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for MacBook Pro/Powerbook (MA515LL/A) extends the complimentary coverage on your Mac to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, onsite repairs for desktop computers, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.

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AppleCare Protection Plan MA515LL/A for MacBook Pro Reviews

Essential, yes... but good luck getting through..., November 16, 2007

By M. Vickerman "Kentucky Robinson" (Los Angeles) -
I agree that, although expensive, AppleCare Protection Plan MA515LL/A for MacBook Pro is a great service to know you have three years of protection and phone support. Here's the problem. I've needed the support and have three times waited over 45 minutes on hold before finally hanging up in frustration. The one time I did get through I was told the issue needed to be handled by a higher level tech. Fair enough, but they just put me back into another loop -- another 35 minutes before I finally hung up. Get it together Apple, "it just works" is supposed to be your thing...

Beware - AppleCare Protection Plan MA515LL/A for MacBook Pro is not insurance . . . , September 12, 2007

By Jane Carlozzi (Farmington, CT USA) -
Both of my children have MacBooks for school and have been told that AppleCare is void once there are any dents or other indications that the MacBook may have been dropped. My daughter brought her MacBook in for a drive problem and was told she would have to leave it there for several days so she decided to wait. Then, when she brought it back for the repair she was told AppleCare Protection Plan MA515LL/A for MacBook Pro was not covered because it looked like the computer had been dropped. The service is fine for software problems, but the chance that a college student's laptop will be in pristine condition after a year is pretty low, so next time I'll save my money.

Amazon Buyers Beware .., May 1, 2008

By Canthespam (San Francisco, CA) - Normally rating a product, based on anything other that performance, quality etc.. is something I don't do. My One Star rating is strictly based on Amazon's delivery time. Until you actually receive the package and activate it. the product is worthless. Amazon's delayed delivery and my stupidity are equally at fault.

I had been saving this in my cart for months. I purchased my laptop at the end of May 2007. Not wanting to put out $299 before I needed to, I decided to order it from Amazon a month before my original warranty expired, not realizing that it could take TWO MONTHS to receive and activate it. Of course that would be too late.

I called Amazon the other day when I realized this, and asked if the warranty would be in effect as soon as I ordered it and was told that I would have to wait the two months or so to receive it and then and only then could I activate it. Bummer because I have been thinking of ordering it since I first bought my laptop last year. This one is $50 less than the cost at the Apple store. I thought that I had plenty of time ... that error cost me an additional $50. Fortunately the Apple Store is only about 20 minutes from my house. The early bird catches the $50 worm. Order in plenty of time, probably at least 3 months in advance, just to be sure.

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AppleCare Protection Plan MA515LL/A for MacBook Pro - (w/ or w/o display)

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